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Archive for October, 2007

October 27th 2007
Kudos to Southern Delaware Tourism

Posted under General

I just wanted to send mad props (yes I said “mad props”) to my treasured client and dear friends at Southern Delaware Tourism for their brand new website.

The website captures the spirit of Web 2.0 with interactivity and a clean interface with a CMS for inhouse updates. Good job to Scott Thomas and Aubrey Manzo and the folks at Inclind in Georgetown, DE. The design is bright and inviting. I particularly like the look and functionality of the events calendar. Events are a big part of tourism revenue so it is smart to put that front and center (well really top and left) on the home page.

Anyway, I like to point out good work when I see it and this one gets an “A.”

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October 26th 2007
Proactive Marketing During a Recession

Posted under Marketing & General

The last five years have been glorious. All my 30+ friends that own houses were living large and loving it. Gucci purses, weekly spa treatments and lavish vacations.

It is very reminiscent of the mid-90’s when all my friends wereCreative marketing keeps cash flowing in tough times. working at AOL and planning to retire on stock options at 30.

And here we are facing a recession. Our houses aren’t such cash receptacles that they were two years ago. I know - I have two and can’t seem to unload either.

Many businesses, large and small, are quick to cut marketing budgets in these times. Luckily, small business owners are a little more flexible in budget adjusments than corporations.

According to Terry Brock, Marketing and Technology Coach, “Tough times have a lot of benefits for those that have that indomitable spirit to succeed. What many don’t realize is that tough times create enormous opportunities for those willing to seize the moment.” (http://www.terrybrock.com)

Be creative in your marketing. Its likely your competition is setting out to cut their budgets as well. Take advantage of that opportunity to shine.

Here are some money saving tips to staying on top:

Negotiate ad rates. For print publications, you can pick up remnant ads which is unfilled space that crops up before they go to press.

Create targeted campaigns. Really define your target audience and work on campaigns to reach them directly and creatively so you are not spending willy nilly without a defined message.

Create word of mouth opportunities and incentives for existing customers to bring in potential customers. Make your customers your sales team.

Send emails. You can email tips, helpful resources or discounts. Email blasts are cheap and people sign up for them if they think they are going to get something free.

Provide great customer service. I can already tell you that you can beat your competition on this one. Customer service is severely lacking these days and creating a positive customer experience will win you business. Period.

Even if you are feeling the pinch of tough financial times, don’t let on that you are. Stay on top of things and keep your customers happy. This, too, will pass.

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October 16th 2007
Time Saving Tip #1

Posted under General

Do you need to supply an image to a designer for an ad or to a newspaper for an article?

Hold on to your mouse. Before you right click on that photo on your website, you should know that you cannot put a photo sized for the Web into a print publication.

We are talkin’ ’bout a resolution.

Web images are lower resolution and too small to put into print. It will show up blurry and pixelated.

Always make sure you have high resolution images available. If you commission a photographer, ask him or her to supply high and low res copies for quick and easy image use.

That is my small biz time saving tip for the day.

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